Conflict and Listening

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Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988 ... 2012)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.

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Conflict Management and the Role of Listening

Bibliographic references are currently being researched.