Members of the American Society for Training and Development (ASTD) and other HRD professionals are, more than any others, most appropriate for trainer certification in managing costly* workplace conflict. Indeed, that's why MTI was an exhibitor at the 2005 International ASTD Conference in Orlando, and will participate again in 2006 in New Orleans.

Internal and external HRD professionals will find the Track 1 registration option (Certified Trainer of Managing Workplace Conflict) most suitable. Or, consider in-house training options.

Internal HRD professionals may recommend that managers and key technical personnel may attend to gain the core competencies for managing workplace conflict. Note the team discount.

Or, eliminate the need for travel and extended time away from work to train your personnel in these core competencies by implementing computer-based learning or participating in an upcoming audioseminar.

External HRD consultants will appreciate MTI's exceptional marketing support.

Return-on-Investment (ROI) — Use this formula to calculate the ROI in conflict management training. Use these assessment instruments for customized purposes.

Approved by HRCI — Attendees who are PHR- or SPHR-qualified by the Human Resource Certification Institute (HRCI) may receive credit hours for recertification.

Join Dr. Dana's monthly teleconference for people who are considering becoming a Certified Trainer of Managing Workplace Conflict — free and open the public. Register here to receive an announcement of the next opportunity.

* Click for complimentary access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line calculator producing immediate results. Estimate your financial return on investment in conflict management training.

• Main page | Calendar of dates and cities | One-page printable flyer
• Track 1: Train-the-Trainer
  For internal HRD
  For external consultants who wish to join our Trainer Network
• Track 2: Train-the-Manager
  For managers and supervisors
• Track 3: Train-the-Professional
  For any HR or other professional who deals with employees or clients
• Registration options and fees
• Register here