On-line Assessment Tools
The Dana Conflict Assessment Instruments
The Dana Measure of Financial Cost of Organizational Conflict
The Dana Survey of Conflict Management Strategies
Public access
Based on the pioneering work of "Conflict Doctor" Dan Dana over the past thirty years, these two unique diagnostic tools are invaluable for:
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Benchmarking and reassessing the vital signs* of organizational health to determine the impact of a training or organization development intervention,
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Comparative analysis between key organizational units, such as departments, field offices, management/labor, occupational specialties, and demographic groups in the labor force,
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Uncovering causes of underperformance that lie in the organization's structure or culture,
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Program evaluation,
and a wide range of other applications.
Key Benefit —
Included with your registration fee, all conference registrants receive unlimited complimentary access to these instruments (regularly $500 for a single snapshot to $1000 for a comparison study). Each registrant is requested to conduct an initial assessment within 30 days after their certification involving at least 100 respondents (no maximum). MTI provides free consultation regarding sampling and other procedures for achieving meaningful results. Following this initial assessment, and without expiration, you may use the instruments to conduct additional diagnostic studies of the costs and forms of conflict in your own, or your client's, organization. These empirical data are of great value in strategic planning and demonstrating the return on investment of many kinds of organizational initiatives. See how it works.
Certified Trainer registrants may use these instruments for pre- and post-measurement of the cost of conflict accompanying their training services to clients, a powerful marketing resource.
Pre-registered participants in Dr. Dana's monthly teleconference on Controlling the Financial Cost of Organizational Conflict are offered one complimentary organizational assessment.
* The vital signs of organizational health are (1) the average estimated financial cost of workplace conflict, as estimated by employees, and (2) the relative prevalence of the four conflict management strategies (Coercion, Collaboration, Evasion, and Detachment) that are imbedded in the organization's culture.
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