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Go to MTI home Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2010)

Established in 1985, MTI is the foremost provider of training, certification,
and consulting in workplace conflict management and mediation.
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Ben Adkins

Ben Adkins
Master Trainer of Mediating Workplace Conflict
Subject Matter Expert
Mediator Certification Course Instructor
Member, International Registry of Associate Consultants

Located in Fort Worth, Texas


Attend Ben's next Certification Course in Texas, which offers 1-day, 2-day, and 5-day registration options, including trainer certification.

Ben Adkins: Mediator, Speaker, Trainer, Coach and Consultant

Conflict management specialist Ben Adkins creates highly productive and profitable organizations by strategically managing workplace conflict and improving communication and leadership.

As an experienced mediator and trainer, he teaches others how to resolve their own conflicts as well as how to mediate differences between others. He is 1st vice-president of Tarrant County Association of Mediators and a member of Association for Conflict Resolution. Ben is known for his expertise in workplace conflict management, leadership development, and personal effectiveness. Since 1985 he has presented more than 2,800 workshops, seminars, keynotes, training classes and management retreats throughout the United States, Canada, parts of Europe and Africa.

Ben's undergraduate studies were in psychology and business at the University of Houston and the University of Texas. He later served on the teaching staff of Texas Tech University Center for Professional Development, and as a workshop leader for Rockhurst University and Clemson University. Additionally, Ben is an adjunct faculty member of the National College of District Attorneys and is the recipient of the Lecturer of Merit Certificate and the prestigious Distinguished Faculty Award.

Ben is a professional member of the National Speakers Association, North Texas Speakers Association and a member of the American Society of Training and Development. He is the author and co-author of numerous training programs, articles and publications and has a popular column in the Fort Worth Business Press.

Some of Ben's clients include:

El Paso Corporation
County of Los Angeles
American Academy of Medical Directors
Federal Aviation Administration
US Postal Service
DFW Federal Women's Council
VA Hospitals
New York Prosecutors Training Institute
Texas District and County Attorneys Association
Coastal Eagle Point Refinery
Southern Natural Gas
Texas-New Mexico Power Company
Alcon Labs
Harris County Hospital District
National Museum of Wildlife Art
Odessa Regional Hospital
California Dental Association
Lawrence Livermore National Lab
Department of Defense
Department of Justice
Department of Treasury
Africa Development Bank

A sampling of comments from clients:

“Over the last few years, Ben has facilitated team-building sessions for some of our ‘problem’ teams. The results were amazing. People who wouldn’t even look at each other before are now working together effectively.”
~ Federal Aviation Administration, M. Frances Leach, Ph.D., Manager Organizational Development

“I have had significant issues between two managers in one location. They continued to practice the things you taught them and eventually broke through their conflict. I am happy to say they are now working together instead of against one another.”
~ Applebee’s International, Mary Staffeld, Area Director

“Before you came to work with my senior management staff, their conflicts had become so ingrained and prevalent that everyone had given up on resolving the conflicts. I was impressed that you got them to work out their issues in such a short time. Now that you have trained all of the employees in our organization, I can truly say you have made a huge difference. Thank you.”
~ Pinal County Attorney's Office, Robert Carter Olson, County Attorney