Academic resources for faculty and students

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Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988 ... 2013)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.

Click for more info about training without traveling

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Academic Resources

For teachers

Dan Dana as a live guest lecturer via webinar: For courses in conflict management, mediation, organizational behavior, leadership and similar subjects
Certification Conferences in Managing Workplace Conflict: Receive instructional content for your courses, access to research instruments, and other academic resources
Bibliographies: Annotated references in a wide range of topics related to mediation and conflict resolution
Exam copy of Conflict Resolution: Mediation Tools for Everyday Worklife (McGraw-Hill, 2001)

For continuing education directors

Managerial Mediation: A Core Competency for Managing Workplace Conflict, available as a public offering. Certified Trainers worldwide.

For staff development

Managerial Mediation: A Core Competency for Managing Workplace Conflict, customized for non-teaching staff of colleges and universities.

For students

Certification Courses in Managing Workplace Conflict: Designed for early- and mid-career college and university students who are completing degree programs after gaining experience in the world of work.
Bibliographies: Annotated references in a wide range of topics related to mediation and conflict resolution

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