Academic resources for faculty and students

Mediation Training Institute International (mediation works.com)

Conflict Management Training | Certifications | HRD Consulting | International

Prevention and Early Resolution of Workplace Conflict
"Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized." — Dan Dana (quoted 1988, 2008)

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Academic Resources

For teachers

Certification Conferences in Managing Workplace Conflict: Receive instructional content for your courses, access to research instruments, and other academic resources
Bibliographies: Annotated references in a wide range of topics related to mediation and conflict resolution
Academic research support: Use MTI's on-line assessment instruments for measuring the cost and forms of organizational conflict.
Exam copy of Conflict Resolution: Mediation Tools for Everyday Worklife (McGraw-Hill, 2001)
Exam copy of The General Case Study Company: A classroom simulation for the experiential study of organizational conflict and its management

For continuing education directors

Managerial Mediation: A Core Competency for Managing Workplace Conflict, available as a public offering. Certified Trainers worldwide.

For staff development

Managerial Mediation: A Core Competency for Managing Workplace Conflict, customized for non-teaching staff of colleges and universities.

For students

Certification Conferences in Managing Workplace Conflict: Designed for early- and mid-career college and university students who are completing degree programs after gaining experience in the world of work. Scholarships and work-study program available.
Bibliographies: Annotated references in a wide range of topics related to mediation and conflict resolution
Academic research support: Use DMI's on-line assessment instruments for measuring the cost and forms of organizational conflict.

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