I had the opportunity to use my new found skills first thing on Monday morning involving an office disagreement. IT WORKED!!"
- Mary Gordy, SPHR, Manager Human Resources, Western Refining

If you're considering a career in mediation, take this training. If you're considering another career, take this course — it just might change your mind.
- Vivianna Bolton, Conflict Prevention and Resolution Specialist, Department of Health and Human Services, US Food and Drug Administration

My expectations were high, very high, having earlier attended the train-the-trainer [Certification Conference] in Las Vegas. I am glad to state categorically that my expectations were exceeded. Nancy is simply phenomenal and I will recommend this course to anyone.
- James Nabina, Ombuds, African Development Bank, Tunis, Tunisia

As an HR professional with over 25 years' experience, this is the most valuable training I have ever received.
- Jerry W. Bosken, Chief of Personnel, Multinational Force & Observers, MFO-TFS (Sinai, Egypt)

Definitely the most practical training experience I have ever had. Nancy made the training fun, interesting, and a pleasure to learn. A very rewarding experience.
- Christine Lippold, HR Manager, Fairbanks (Alaska) Community Mental Health Center

The Mediator Certification Course more than exceeded my expectations. It was a life-changing week.
- Patricia Terranova, Administrator, CCDAC, Inc

Thanks for making the conflict mediation training happen . . . it was one of the best, most rigorous certifications I have experienced and I feel very well prepared as a result. Nancy Love is clearly an excellent mediator and a particularly good trainer and facilitator. I learned a lot that will help in many aspects of work and life beyond the mediation process.
- Kathy Cook Ravenscroft, Organizational Effectiveness, Pepco/People Strategy and Performance Improvement, Washington, DC

The best seminar I have attended. This course gave me skills that I can use professionally and personally. Loved it!
- Kim Barnes, Director of Obstetrical Services, Howard County General Hospital, Columbia, MD

Dr. Nancy Love is absolutely phenomenal. It was a true honor to have her for my instructor. I highly recommend this training with no hesitation.
- Sakina R. Denegal, Paralegal Specialist, Federal Deposit Insurance Corporation (FDIC)

What a class!  Content, instruction and materials were all superb.
- Susan Blansett, Principal, R&M Resource Development

This is one certification I'm proud to hang on my wall.  I feel like I learned so much to earn this certification!!  What a valuable tool.  Not only for professional mediation but for personal and professional interaction as well!  I don't want to stop learning this stuff!!
- Gina Jensen, Customer Service Manager, Irvine Ranch Water District

This training is unlike other trainings, conferences, or seminars.  It is well put together, well facilitated, and although it was fun, it was serious training.  This training isn't fluff -- it does what it is intended to do. Best, most productive training I've ever attended.
- Lisa Barber, HR Specialist, LA Medical Mutual Insurance Company (LAMMICO)

The course is probably the most well-planned and delivered of any professional training I have attended.  The staff was very competent in both the material itself as well as in the ability to teach it.  Although it is a personal issue, I feel that the content itself (mediation) is of very high value.
- Don Winchell, Owner, Prosperity Consulting.

This program helped me develop critical life skills that can be applied in many situations.  The training team was excellent!
- Pamela Dohoney, Consultant, DG Business Solutions

From the first day Monday through the last day Friday, it was constant knowledge cramming my brain and I survived with a process intact.  I've been trying to quit smoking prior to this training.  I've accomplished this during the training! 
- John Krikorian, USPS (retired)

The training was very helpful and informative.  The sessions were taught by experienced personnel. I'd highly suggest the course to any of my co-workers.
- Bonella Edison, Employment Administration, Dallas Unified School District

The instructors were outstanding.  Content was good. Pace was challenging & kept my interest.  The readings were relevant but I might have preferred getting them in advance of the class.
- Deborah K. Dee, Commissioner on the Office of Disabilities, City of St. Louis.

This training program is essential for anyone to learn mediation tools and procedures.  This training provided ample time, practice and learning to ensure learning occurs.  I was impressed and am greatly satisfied to have received this training!
- Laura Armstrong, Ombudsman, Dallas Unified School District

The program is top flight mediation and stresses a system and model that are applicable in multiple situations.
- Mike McCarthy, Partner, R&M Resource Development

Outstanding mediator training in a well designed, highly interactive, learning environment.
- Karen Marshall, Educational Consultant, Self-Employed

Provides participants a clear understanding of a proven model.
- JL McElhiney, Employee Relations Advisor, Nova Scotia Community College

I had no idea what to expect when I enrolled in this program, although it has always been an interest.  Thank you for offering the program.  I'll use it throughout all phases of personal and professional life.
- Sandra A. Joyce, HR Consultant