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Go to home Workplace Mediator Certification
"Crucial skills and methods for early resolution of employee conflicts
and the prevention of litigation"
Click here to register
 
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Frequently Asked Questions

Answers to many FAQs are given here. Send an e-mail with your question(s). You will receive a personal e-mail reply, and your question may be added to this list.

  1. What does it mean to be certified?
  2. How does MTI's mediator training differ from that of other providers?
  3. Can I establish a professional mediation practice following certification?
  4. Does MTI provide marketing support for independent mediators?
  5. How is the Mediator Certification Course different from MTI's Certification Course in Workplace Mediation for Professionals, Managers, and Trainers?
  6. How large is the class?
  7. Will I be able to mediate divorces?
  8. What types of disputes will I be able to mediate?
  9. How does the 40-hour Mediator Certification Course differ from the one-day Manager-as-Mediator Seminar?
  10. What's the difference between being a Certified Mediator of Workplace Conflict and a Certified Trainer of Managing Workplace Conflict?
  11. Does my certification expire?

  1. What does it mean to be certified?
    Currently there are no national certification or licensing agencies in the field of mediation. View requirements in your state. Various mediation programs (e.g. some state courts, USPS, EEOC and The World Bank among others have initiated mediation programs that utilize contract mediators from outside the organization) have minimum requirements for mediators. Generally these are training requirements. Forty hours of beginning instruction is a nationally accepted standard. Your certification from this course is the appropriate first step for anyone entering the mediation field. You will be a professionally trained mediator.

  2. How does MTI's mediator training differ from that of other providers?
    Key differences are summarized here. Mediation Training Institute International is the recognized global leader in mediator training and certification. Examine our detailed daily agenda and compare with others. Graduates who wish to develop an independent mediation practice are also urged to compare our marketing support with that provided by other training providers.

  3. Can I establish a professional mediation practice following certification?
    Yes. Satisfactory completion of the Mediator Certification Course is sufficient preparation for most graduates to offer their services for hire to businesses and other workplaces. Some states and provinces require licenses to mediate in judicial settings, but no known states or provinces require additional credentials to offer services as a consulting mediator to organizations.

  4. Does MTI provide marketing support for independent mediators?
    MTI's marketing support is exceptional. As the most prominent provider of mediation training on the Internet, Mediation Training Institute International gives graduates who wish to serve as contract mediators unparalleled visibility and marketing support.

  5. How is the five-day Mediator Certification Course different from the two-day Certification Course in Managing Workplace Conflict for Professionals, Managers, and Trainers?
    The first two days of the Mediator Certification Coure consist of the Certification Course for professionals and managers. Mediator Certification builds upon that foundation to prepare you to work as a professional mediator. The two-day Certification in Managing Workplace Conflict prepares you to train groups, coach individuals, or consult with organizations in the use of managerial mediation and self mediation.

  6. How large is the class?
    In order to individualize instruction, we keep classes small, typically not exceeding eight participants.

  7. Will I be able to mediate divorces?
    No. To become a divorce mediator you will need to take a specialized advanced class. However, the Mediator Certification Course is an excellent foundation for that advanced training.

  8. What types of disputes will I be able to mediate?
    You will be prepared to mediate workplace conflicts such as interpersonal disputes, teamwork issues, conflicts over work assignments, work styles, and the other common issues that arise in workplaces. Issues between supervisors and employees can also be suitable for mediation. Once you fully understand the process and recognize your own level of confidence, your own comfort level may dictate your choices.

  9. How does the 40-hour Mediator Certification Course differ from the one-day Manager-as-Mediator Seminar?
    Managerial Mediation is a greatly simplifed form of third-party mediation that enables managers and supervisors to effectively mediate most interpersonal (two-person) workplace conflicts. The skills gained in the Mediator Certification Course are more substantial, which enable participants to mediate conflicts of more complex structure.

  10. What's the difference between being a Certified Mediator of Workplace Conflict and a Certified Trainer of Managing Workplace Conflict?
    Certified Trainers (CTs) are qualified, by attending Certification Course in Managing Workplace Conflict for Professionals, Managers, and Trainers (PMT Certification Course) and meeting other requirements, to present MTI's proprietary workplace conflict management seminars to members of their own or of their clients' organizations. Trainer certification, by itself, does not qualify CTs to offer paid mediation services to clients. Certified Mediators are qualified, by attending MTI's Mediator Certification Course and meeting other requirements, to mediate most workplace conflicts within their own organizations or for client organizations.

  11. Does my certification expire?
    No, your certification by MTI does not expire. We recommend, of course, that you maintain and enhance your skills with additional training as in any other profession.

Mediation Training Institute International
Mediation Training Institute International
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