Mediation Training Institute International (mediation works.com)
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Prevention and Early Resolution of Workplace Conflict
"Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized."
— Dan Dana (quoted 1988, 2008)
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MTI is the world's foremost provider of training and certification in the mediation and management of workplace conflict. This website receives over 30,000 unique visitors and over 300,000 page views each month, nearly 10% of which originate outside the United States. View website statistics by month and by country.

MTI's training programs are not culturally specific to North America. Unlike much training that originates in America, the communication methods learned in MTI's courses are grounded in human qualities that span ethnic and cultural differences. Particular behavioral and attitudinal norms characteristic of specific cultures that may affect use of these communication methods are addressed within the training when conducted outside North America. So, the skills gained are applicable to all people in all cultures.

MTI's President Dan Dana, upon whose work its training programs are based, has personally consulted, taught, conducted training, or otherwise visited over 70 countries. Our courses have been conducted in Africa, Latin America, the Asian Pacific Rim, the Middle East, Australia, and several European nations. Although our corporate headquarters is located in the United States, MTI is a global corporate citizen.

Services

In-house training:   Through its global network of Country Representatives and Certified Trainers, MTI provides customized in-house training and certification programs in mediation and management of workplace conflict as outlined in the MTI Training System, a "Cafeteria Plan for Strategic Conflict Management."

Cooperative programs:   MTI partners with organizations and institutions who sponsor open-enrollment offerings of the two-day Certification Conference and the five-day Mediator Certification Course, as well as combinations of the two programs in a five-day format.

Extended services:   MTI offers training in over 200 additional HRD specializations through the global network of over 1000 affiliates of HRD200 Consulting Group, LLC, a "Comprehensive Outsource for Human Resource Development," enabling us to meet your every HRD requirement. Tell us your requirements using this on-line request for proposal and price quote.

Training without traveling:   MTI offers several options for developing conflict management skills without leaving home. See details.

Invitation to Affiliate with MTI

MTI is launching an initiative over the next few months to expand its scope of international activities beyond North America. We invite individuals, consultancies, institutions, and other entities located outside the United States and Canada to join us in the burgeoning growth of mediation and conflict management worldwide.

Ways to affiliate with MTI include:

Certified Trainer
Request details.
Qualified professionals who are capable of delivering MTI's training programs in English or Spanish may join MTI's global network of Certified Trainers by attending an MTI-sponsored Certification Conference in Managing Workplace. View the calendar of cities and dates. Certified Trainers located in countries other than the United States and Canada are listed by name and linked to their biopages maintained at mediationworks.com. Request this Guided Tour for prospective Certified Trainers. Extensive marketing support*.

Country Representative (English or Spanish)
Request details.
Host a Certification Conference in your country where English or Spanish are prevalent business languages (MTI publishes seminar support materials in English and Spanish). Extensive marketing support*.

Country Representative (languages other than English and Spanish)
Request details.
Acquire exclusive rights to MTI's proprietary products, seminars, publications, services, and licensing authority. Qualified consulting firms or other entities that are capable of competently providing the acquired products and services in a specified geographical region and language other than English or Spanish are invited to request details. Extensive marketing support*.

Consulting Associate
Experienced professionals may join the International Registry of Associate Consultants to become eligible for client assignments in your country or region. There is no cost for doing so. View details.

Marketing Affiliate
Become an internet marketing affiliate and earn commissions on purchases of MTI services. View details.

* Extensive marketing support is provided to Certified Trainers and Country Representatives. Beyond the top placement of our website in search engine results, the MTI Monthly Newsletter currently reaches over 65,000 subscribers worldwide. We also host free monthly online conferences (voice or text, depending on location), which attracts prospective customers and clients.

Acquire Non-English Language Rights

The copyright to MTI's proprietary programs and publications in languages other than English are available. Individuals who wish to personally discuss this opportunity with MTI President Dan Dana are advised of the following dates and cities:

  • 12 May 2008 - Brussels, Belgium
  • 21 May 2008 - Florence, Italy
  • 23 May 2008 - Rome, Italy
  • 28 May 2008 - Nardo, Italy
  • 16 August 2008 - Calgary, Canada
  • 12 September 2008 - Dublin, Ireland
  • 21 October 2008 - Boston, Massachusetts USA
  • 25 October 2008 - Albany, New York USA
  • 7 November 2008 - San José, Costa Rica
  • 28 November 2008 - Barcelona, Spain
  • 15 December 2008 - San Juan, Puerto Rico
  • 12 January 2009 - Puerto Vallarta, Mexico
  • 11 February 2009 - Puerto Vallarta, Mexico
  • 24 March 2009 - Puerto Vallarta, Mexico
  • 10 April 2009 - Guanajuato, Mexico
  • Other dates by appointment - Kansas City and other cities, USA

To arrange a personal meeting with Dr Dana, send email to mti@mediationworks.com.

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