Company licensing — Learn more
Beyond training: Strategic conflict management ... an imminent organizational imperative
In-house instructor-led training — Request a price quote
Establish the core competencies for managing workplace conflict
for as few as 3 people
For managers: How to Mediate Employee Conflict
For HRD: Workplace Mediator Certification
For all: How to Resolve Conflict with Others
Return-on-investment || Measure results
Certified Trainers near you
Train-the-Trainer — Equip to train others
Public TTT ~
In-house TTT ~
Online TTT
Workplace Mediator Certification — Learn more
Expert-level skills and methods for resolution of employee disputes and the prevention of litigation. — Request a proposal and price quote
Organizational assessment — Learn more
Measure the cost and forms of conflict in your organization with
The Dana Measure of Financial Cost of Organizational Conflict
The Dana Survey of Conflict Management Strategies
Click either title for free preview.
Computer-based Training — Learn more
Self-paced instructorless learning on CD with web-based testing and reporting, with HRD options.
200 more training topics —
See them here
When your biggest problem is not conflict
MTI's sister company has local consultants everywhere, for any HRD requirement
— Request a proposal and price quote
Webinars for free, or for a fee ... you choose ...
Free Webinars — Public calendar
How to Measure the Cost of Conflict
How to Mediate Workplace Conflict
Meet the Mediator
... and more
Corporate Training Webinars — Learn more
Your entire team can gain essential knowledge in your conference room in one hour for one low fee.
 Conflict Management Toolbox — Learn more
Free resources of immediate practical value for measuring the costs and forms of organizational conflict
Get the tools
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Certification Courses
Each 5-day program contains distinct 1-day, 2-day, 3-day, and 5-day courses ranging from Managerial Mediation to Advanced Professional Mediation, with Trainer Certification option.
Summary of all 8 course options
Calendar with details
Current schedule:
Jun 4-8 — Kansas City, MO
Jun 11-15 — Washington, DC
Jun 18-22 — Los Angeles, CA
Jul 9-13 — Lexington, KY
Jul 16-20 — Houston, TX
Jul 16-20 — Saratoga Springs, NY
Jul 16-20 — Basel, Switzerland
Jul 23-27 — Denver, CO
Jul 23-27 — Erie, PA
Aug 13-17 — Tampa, FL
Sep 10-14 — Hartford, CT
Sep 17-21 — Dallas, TX
Sep 17-21 — Milwaukee, WI
Sep 17-18 — Richmond, VA
Sep 21-22 — New York, NY
Oct 8-12 — Chicago, IL
Oct 11-12 — Boulder, CO
Oct 23-24 — Atlanta, GA
Nov 1-5 — Portsmouth, NH
Nov 10-11 — Sarasota FL
Jan 6-13, 2013 — Mediation-at-Sea - Details
Also consider:
On-line certification (no travel)
Webinar as "buyer's remorse insurance"
In-house training for 3 or more — request proposal and price quote
Private groups for 3 or more
Be notified of future dates
Mediation at Sea: 2013 — Learn more
MTI's 10th Annual Cruise for Education, Certification,  and Relaxation
January 6-13, 2013
Fort Lauderdale FL to Southern Caribbean (Aruba, Curaçao)
Certification Course onboard
Free workshops
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