Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988 ... 2012)
Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.
Workplace Mediator Certification — Learn more
Expert-level skills and methods for resolution of employee disputes and the prevention of litigation. — Request a proposal and price quote
Computer-based Training — Learn more
Self-paced instructorless learning on CD with web-based testing and reporting, with HRD options.
200 more training topics —
See them here When your biggest problem is not conflict
MTI's sister company has local consultants everywhere, for any HRD requirement
— Request a proposal and price quote
Webinars
Webinars for free, or for a fee ... you choose ...
Corporate Training Webinars — Learn more
Your entire team can gain essential knowledge in your conference room in one hour for one low fee.
Toolbox
Conflict Management Toolbox — Learn more
Free resources of immediate practical value for measuring the costs and forms of organizational conflict
Get the tools
Certification Courses
Each 5-day program contains distinct 1-day, 2-day, 3-day, and 5-day courses ranging from Managerial Mediation to Advanced Professional Mediation, with Trainer Certification option.
Summary of all 8 course options Calendar with details
Mediation at Sea: 2013 — Learn more
MTI's 10th Annual Cruise for Education, Certification, and Relaxation
March 2013
Florida to Eastern Caribbean
Certification Course onboard
Free workshops
MTI on Twitter
About MTI
The mission of Mediation Training Institute International ® (MTI) is "to be a value-adding resource for identifying and removing the hidden costs and business risks caused by adversarial practices within organizations."
Going beyond training, MTI helps clients strategically manage conflict to improve organizational effectiveness and profitability.
Visit our Conflict Management Toolbox to view the Dana Measure of Financial Cost of Organizational Conflict, the Dana Diagnostic Survey of Conflict Management Strategies, and the Executive Overview of Strategic Conflict Management (PowerPoint).
Sometimes, an organization's biggest problem is not conflict. HRD200 Consulting Group, LLC, is a comprehensive outsource for organizational and human resource development that draws upon the extensive range of specializations of our worldwide network of over 1000 Certified Trainers and Associate Consultants to provide excellent training and consulting services in areas beyond conflict management.
MTI is owned and operated by Dana Mediation Institute, Inc. The word mark "Mediation Training Institute International" and the MTI logo design mark are registered in the U.S. Patent and Trademark Office.