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CLICK-THIS # 1: Deadline for Costa Mesa, CA: October 10   . . . . .   CLICK-THIS # 2: Certifications: Costa Mesa, CA, Davie, FL, Kansas City, MO, Sacramento, CA, Chicago, IL... more   . . . . .   CLICK-THIS # 3: On-line certification, no travel
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Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2014)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.
1-727-864-7528

Click for more info about training without traveling
 
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Services for Organizations
Prevention, early resolution, and
strategic management of organizational conflict
Open-enrollment Courses
Training and certification in
workplace conflict management and mediation
Summary of All Services
Quick answers to your main questions

Company licensingLearn more
Beyond training: Strategic conflict management ... an imminent organizational imperative

In-house instructor-led trainingRequest a price quote
Establish the core competencies for managing workplace conflict
for as few as 3 people
For managers: How to Mediate Employee Conflict
For HRD: Workplace Mediator Certification
For all: How to Resolve Conflict with Others
Return-on-investment ||  Measure results
Certified Trainers near you

Train-the-Trainer — Equip to train others
Public TTT  ~  In-house TTT  ~  Online TTT

Workplace Mediator CertificationLearn more
Expert-level skills and methods for resolution of employee disputes and the prevention of litigation. — Request a proposal and price quote

Organizational assessmentLearn more
Measure the cost and forms of conflict in your organization with
The Dana Measure of Financial Cost of Organizational Conflict
The Dana Survey of Conflict Management Strategies
Click either title for free preview.

Computer-based TrainingLearn more
Self-paced instructorless learning on CD with web-based testing and reporting, with HRD options.

Toolbox

Go to the toolboxConflict Management ToolboxLearn more
Free resources of immediate practical value for measuring the costs and forms of organizational conflict
Get the tools

Registration Center
Register for open-enrollment courses listed below

Certification Courses
Each 5-day program contains distinct 1-day, 2-day, 3-day, and 5-day courses ranging from Managerial Mediation to Advanced Professional Mediation, with Trainer Certification option.
   Summary of all 8 course options
   Calendar with details

Current schedule:

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