Mediation Training Institute International is owned and operated by Dana Mediation Institute, Inc.

Training in over 200 more training topics is available under a subcontracting agreement with the HRD200 Consulting Group.

• Dana Mediation is the global leader in workplace conflict management and mediation training. Click to view today's ranking on Google and Yahoo!.
  
  
• Dana Mediation specializes exclusively in prevention and early resolution of workplace conflict as our only business.
  
  
• Dana Mediation has trained hundreds of Certified Trainers of Managing Workplace Conflict who are located throughout the United States and abroad to deliver our programs, many with federal employment experience.
  
  
• Dana Mediation's proven-effective training programs have been field-tested for over 25 years, developed by "Conflict Doctor" Dan Dana, a true pioneer in workplace conflict management. They are not repackaged material from the public domain.
  
  
• Federal clients may use Dana Mediation's organizational assessment instruments to measure the impact of training on budget and on organizational culture at no additional cost, which demonstrates the cost-effectiveness of training.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The Internet address for GSA Advantage! is www.gsa.gov

Schedule for Management, Organization and Business Improvements Services (MOBIS)
Federal Supply Group 874 Class 8742
Contract Number: GS-10F-0328K
Contract Period: 08/01/2000 through 07/31/2010

For more information on ordering from Federal Supply Schedules, click on the FSS Schedule button at www.fss.gsa.gov.

Dana Mediation Institute, Inc.
5700 West 79th Street
Prairie Village, KS 66208-4604
(913) 432-2888 | Toll-free: (888) 222-3271 | Fax (913) 273-0089
Email: mti@mediationworks.com
Dept of Defense CAGE Code:  1J1P3
D-U-N-S Number:   043412415
A Vietnam veteran owned and operated small business

Module 1:  Necessary Knowledge

Creating a "mental map" to take effective action

Module 2:  Successful Conflict Conversations

Self-mediation, a core workplace competency for every employee

Module 3:  Third-party Resolutions

Managerial Mediation, a core leadership competency for every manager

Modules 1 and 2 combined constitute the one-day seminar, How to Resolve Conflict with Others — Printable one-page PDF overview

Modules 1 and 3 combined (Module 2 is optional) constitute the seminar How to Mediate Employee Conflict — Printable one-page PDF overview

Click seminar titles for complete descriptions.

Use of Managerial Mediation and Self Mediation can prevent up to 90% of workplace conflicts from escalating into grievances, EEO complaints, and other formal disputes.

"Conflict Doctor" Daniel Dana, Ph.D., has developed these simple, proven Alternative Dispute Resolution (ADR) methods during a career spanning 30 years dedicated to the prevention and early resolution of workplace conflicts. They are taught in colleges, universities, and businesses worldwide, including the Maxwell School of Public Administration at Syracuse University.

Module 1: Necessary Knowledge

• Workbook: A 38-page participant resource for classroom activities and reference document
• Sourcebook: Managing Differences: How to Build Better Relationships at Work and Home (4th Edition, 2005) by Daniel Dana.
• Unlimited personal access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line instrument for assessing the hidden cost of workplace conflicts (public access via the Conflict Management Toolbox)

Module 2: Successful Conflict Conversations

• Workbook: A 38-page step-by-step individualized guide for implementing Self Mediation on the job
• Quick-reference Card: A business-card size card summarizing the 4-step Self Mediation technique for easy reference when conflicts arise
• Case studies: Based on actual workplace conflicts, customized to maximize relevance to participants' organization.

Module 3: Third Party Resolutions

• Workbook: A 48-page step-by-step individualized guide for implementing Managerial Mediation on the job
• Quick-reference Card: A business-card size card summarizing the 5-step Managerial Mediation technique for easy reference when conflicts arise
• Case studies: Based on actual workplace conflicts, customized to maximize relevance to participants' organization.

Certified Trainers of Managing Workplace Conflict are located throughout the United States and abroad.

SIN 874-1 Consulting Services
Price: $194.51 per hour, 4-hour minimum

SIN 874-2 Facilitation Services
Price: $194.51 per hour, 4-hour minimum

SINS 874-4 Training Services

How to Resolve Conflict with Others (Self Mediation): One day
  Base price per participant:
    Module 1: Necessary Knowledge: $81.69
    Module 2: Successful Conflict Conversations: $54.46
  Total seminar cost per participant: $136.15 (minimum 9 participants)
  Volume discounts:
    $130.70 each (49-96 participants)
    $125.25 each (97-500 participants)

How to Mediate Employee Conflict (Managerial Mediation): One day
  Base price per participant:
    Module 1: Necessary Knowledge: $81.69
    Module 3: Third Party Resolutions: $54.46
  Total seminar cost per participant: $136.15 (minimum 9 participants)
  Volume discounts:
    $130.70 each (49-96 participants)
    $125.25 each (97-500 participants)

How to Mediate Workplace Conflict (Managing Differences): Two days
  Base price per participant:
    Module 1: Necessary Knowledge: $81.69
    Module 2: Successful Conflict Conversations: $54.46
    Module 3: Third Party Resolutions: $95.31
      Includes extended skill-practice, integration, and application
  Total seminar cost per participant: $231.46 (minimum 9 participants)
  Volume discounts:
    $222.20 each (49-96 participants)
    $212.94 each (97-500 participants)