MTI Webiversity: Dr. Dana regularly presents live instructional webinars — view topics and schedule.

• Originator of Managerial Mediation and the simple yet remarkably powerful 4-step "Self Mediation" method, the core competencies for managing workplace conflict
• Designer of the MTI Training System, a cafeteria plan for strategic management of organizational conflict
• Developer of the Dana Measure of Financial Cost of Organizational Conflict
• Developer of the Dana Survey of Conflict Management Strategies
• Author of Managing Differences: How to Build Better Relationships at Work and Home, published worldwide in six languages
• Author of Conflict Resolution: Mediation Tools for Everyday Worklife, a featured book in the McGraw-Hill Briefcase Books series

Holding the Ph.D. in psychology, Dan served for several years as a professor of organizational behavior at the University of Hartford (Connecticut) Graduate School of Business, and has held faculty appointments at Syracuse University and several other institutions. (A former student once called him "Doctor Conflict," and the moniker stuck!)

As the founder of the Mediation Training Institute International and President of Dana Mediation Institute, Inc., Dr. Dana seeks to expand global awareness and use of non-adversarial methods for managing human differences — in the workplace and beyond. Divisions of MTI have so far been established in Costa Rica, France, Germany, Brazil, Romania, Kenya, Nigeria, South Africa, Japan, and other locations around the world.

With a 30-year career as a dedicated specialist in organizational conflict, no one is better qualified to serve as your "conflict doctor" — he literally "wrote the book" on the subject.

• Speaker, mediator, and conflict coach — dedicated specialist in dispute resolution for 35 years
• Founder of Mediation Training Institute International
• Author of Managing Differences: How to Build Better Relationships at Work and Home, published worldwide in six languages
• Author of Conflict Resolution: Mediation Tools for Everyday Worklife, a featured book in the McGraw-Hill Briefcase Books series
• Invited lecturer, Syracuse University Summer Institute on Conflict Resolution (Maxwell School), 1997-2001.
• Professor of conflict management and organizational behavior, University of Hartford Graduate School of Business, 1978-1985
• Adjunct professor of conflict management, Ottawa University Phoenix and Kansas City, 1992-2005
• Invited speaker at institutions worldwide, including Australia, New Zealand, Canada, Costa Rica, Dominican Republic, Puerto Rico, British Virgin Islands, US Virgin Islands, South Africa, Kenya, Uganda, Ghana, Nigeria, Hong Kong, Japan, Korea, Britain, Scotland, Sweden, Finland, Netherlands, Romania, Turkey, Lebanon, Israel, Latvia, Ukraine, and Russia.
• Candidate for the U.S. House of Representatives in 1998, introducing "the first non-adversarial campaign in the history of American politics"
• Cruise ship Life Enrichment Lecturer — Celebrity Cruises and other lines
• Developer and ship-board host of MTI's annual Mediation-at-Sea Cruise program, currently in its 7th year
• Ph.D. in Counseling Psychology, University of Missouri, 1977. Dissertation: Categorical intergroup bias in natural groups: An empirical study of conflict in organizations

Dr. Dana is frequently interviewed for expert opinion by journalists who are writing articles related to conflict. Some on-line articles in which he is quoted are:

• HR Magazine, November 2002, "Extending the Olive Branch" by Kathryn Tyler
• The Training Report - Canada, May 2002, "Mediators and Workplace Conflict" by Celene Adams
• Washington Post, April 14, 2002, "Life at Work" by Amy Joyce
• HR Magazine, October 1999, "Workplace bullying" by Rudy M. Yandrick
  
• Contracting Profits, February 1999, "Keeping the peace" by Stacie H. Whitacre
  
• Area Development Sites & Facility Planning, November 1999, "Achieving harmony in the workplace" by Phillip M Perry
  
• Soybean Digest, December 1999, "Mediation matters" by John Russnogle
  
• Chemtech/Chemical Innovation, November 1999, "Forestalling workplace conflagrations" by Phillip M. Perry
  

Webcast replay: Listen to an interview of Dr. Dana by Wayne Messick of iBiz Resources recorded December 13, 2007. The interview details Self Mediation and Managerial Mediation.

Representatives of the media may call him at 913-432-2888.

US Department of Agriculture presentation at National Mediator Training Conference

Heartland Mediators Association keynote and advanced mediation training

University of Hartford Division of Continuing and Professional Education public seminars

Oklahoma Association of Mediators and Arbitrators keynote address at annual conference

• Weaving Mediation into the Fabric of Organizations
• Weaving Mediation into the Fabric of Society

Meeting planners, view this brief but informative PowerPoint presentation about Dr. Dana's keynote presentations.

As a conference speaker, Dr. Dana is applauded as a deeply knowledgeable expert in his field who is also able to establish a warm rapport with his audience. He specializes in presentations to regional and national trade and professional associations.

• How to Manage Conflict So It Doesn't Manage You
  
• How to NOT Be Someone Else's "Difficult Person"
  
• How to Get Along with ANYONE
  
• Practical Mediation Tools for Everyday Worklife
  
• Ending Management As We Know It
  
• How to Solve "Unsolvable" People Problems
  
• Managing the Human Consequences of Downsizing
  
• Communicating Across the Gender Gap
  
• Measuring (and Reducing) the Financial Cost of Organizational Conflict — free instrument
  
• Communication Tools for Workteams
  

$0 is the fee Dr. Dana charges for presentations from 30 minutes to a full day in length for conferences, conventions, and association meetings on the subjects of conflict, communication, teamwork, mediation, and workplace cooperation.

How?

Simply provide a copy of the sourcebook Managing Differences for an agreed number of conference participants or organization members at its regular price of $19.95/copy or a reduced price, as negotiated. Spanish and French language editions are also available. The Conflict Doctor's customary $5000 speaker's fee will be waived.

To help your conference be a success, a free webpage dedicated to your event will be placed on this website at your request, linked from the high-traffic home page of the Mediation Training Institute.

At no additional cost, individual "Consultations with the Conflict Doctor" sessions may be scheduled for conference attendees who wish to sign up for personal advice. These 30-minute sessions may be included during any unused part of Dr. Dana's stay at your conference site.