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Go to MTI home Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“
— Dan Dana (quoted 1988 ... 2013)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.
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Daniel Dana, Ph.D.
"The Conflict Doctor"

A speaker who will change forever the way you think about conflict

Printer-friendly
one-page flyer

(PDF)

PowerPoint intro

Dan Dana photo Summary
Who is Dan?
Keynotes
Topics
Fee Waiver
Publicity 4U
Interviews
References
Contact

MTI Webiversity: Dr. Dana regularly presents live instructional webinars — view topics and schedule.

Highlights of Dr. Dana's speaking schedule:
May 18-19, 2010:   Nairobi, Kenya, launch of MTI Kenya | Photos
September 5, 2009:   Dunkeld, Scotland, UK, led Mediators Master Class | Photo
September 5-9, 2005:   Seoul, South Korea, launch of MTI Korea | Photos
October 10-14, 2005:   Bucharest, Romania, launch of MTI Romania | Photos
November 23-25, 2005:   Lagos, Nigeria, launch of MTI Nigeria | Photos
November 28, 2005:   Abuja, Nigeria, Institute of Chartered Mediators and Conciliators | Photo
September 2002:   Tokyo, Japan, launch of MTI Japan | Photo
See the calendar of Certification Conferences, many of which are conducted by Dr. Dana.

Biography and Summary

Dan Dana is internationally recognized as one of today's most influential innovators and practitioners of consensus-building communication methods for organizations. His contributions to the field of workplace mediation include:

Holding the Ph.D. in psychology, Dan served for several years as a professor of organizational behavior at the University of Hartford (Connecticut) Graduate School of Business, and has held faculty appointments at Syracuse University and several other institutions. (A former student once called him "Doctor Conflict," and the moniker stuck!)

As the founder of the Mediation Training Institute International and President of Dana Mediation Institute, Inc., Dr. Dana seeks to expand global awareness and use of non-adversarial methods for managing human differences — in the workplace and beyond. Divisions of MTI have so far been established in Costa Rica, France, Germany, Brazil, Romania, Kenya, Nigeria, South Africa, Japan, and other locations around the world.

With a 30-year career as a dedicated specialist in organizational conflict, no one is better qualified to serve as your "conflict doctor" — he literally "wrote the book" on the subject.


Who is Dan Dana?

  • Speaker, mediator, and conflict coach — dedicated specialist in dispute resolution for 35 years
  • Founder of Mediation Training Institute International
  • Author of Managing Differences: How to Build Better Relationships at Work and Home, published worldwide in six languages
  • Click to view book Author of Conflict Resolution: Mediation Tools for Everyday Worklife, a featured book in the McGraw-Hill Briefcase Books series
  • Invited lecturer, Syracuse University Summer Institute on Conflict Resolution (Maxwell School), 1997-2001.
  • Professor of conflict management and organizational behavior, University of Hartford Graduate School of Business, 1978-1985
  • Adjunct professor of conflict management, Ottawa University Phoenix and Kansas City, 1992-2005
  • Invited speaker at institutions worldwide, including Australia, New Zealand, Canada, Costa Rica, Dominican Republic, Puerto Rico, British Virgin Islands, US Virgin Islands, South Africa, Kenya, Uganda, Ghana, Nigeria, Hong Kong, Japan, Korea, Britain, Scotland, Sweden, Finland, Netherlands, Romania, Turkey, Lebanon, Israel, Latvia, Ukraine, and Russia.
  • Candidate for the U.S. House of Representatives in 1998, introducing "the first non-adversarial campaign in the history of American politics"
  • Cruise ship Life Enrichment Lecturer — Celebrity Cruises and other lines
  • Developer and ship-board host of MTI's annual Mediation-at-Sea Cruise program, currently in its 7th year
  • Ph.D. in Counseling Psychology, University of Missouri, 1977. Dissertation: Categorical intergroup bias in natural groups: An empirical study of conflict in organizations

Interviews

Dr. Dana is frequently interviewed for expert opinion by journalists who are writing articles related to conflict. Some on-line articles in which he is quoted are:

Webcast replay: Listen to an interview of Dr. Dana by Wayne Messick of iBiz Resources recorded December 13, 2007. The interview details Self Mediation and Managerial Mediation.

Representatives of the media may call him at 913-432-2888.


References

US Department of Agriculture presentation at National Mediator Training Conference

Heartland Mediators Association keynote and advanced mediation training

University of Hartford Division of Continuing and Professional Education public seminars

Oklahoma Association of Mediators and Arbitrators keynote address at annual conference


Keynotes

As one of a small handful of true innovators in the field of mediation, Dr. Dana's customized keynote address will change forever the way your audience thinks about conflict in organizations and in society. Typical titles:
  • Weaving Mediation into the Fabric of Organizations
  • Weaving Mediation into the Fabric of Society

Meeting planners, view this brief but informative PowerPoint presentation about Dr. Dana's keynote presentations.


Conference Presentation Topics and Titles

As a conference speaker, Dr. Dana is applauded as a deeply knowledgeable expert in his field who is also able to establish a warm rapport with his audience. He specializes in presentations to regional and national trade and professional associations.

All presentations are tailored to audience needs. A small sampling of topical titles:
  • How to Manage Conflict So It Doesn't Manage You
  • How to NOT Be Someone Else's "Difficult Person"
  • How to Get Along with ANYONE
  • Practical Mediation Tools for Everyday Worklife
  • Ending Management As We Know It
  • How to Solve "Unsolvable" People Problems
  • Managing the Human Consequences of Downsizing
  • Communicating Across the Gender Gap
  • Measuring (and Reducing) the Financial Cost of Organizational Conflict — free instrument
  • Communication Tools for Workteams

Fee Waiver Option
Managing Differences book

$0 is the fee Dr. Dana charges for presentations from 30 minutes to a full day in length for conferences, conventions, and association meetings on the subjects of conflict, communication, teamwork, mediation, and workplace cooperation.

How?

Simply provide a copy of the sourcebook Managing Differences for an agreed number of conference participants or organization members at its regular price of $19.95/copy or a reduced price, as negotiated. Spanish and French language editions are also available. The Conflict Doctor's customary $5000 speaker's fee will be waived.


Publicity for Your Conference

To help your conference be a success, a free webpage dedicated to your event will be placed on this website at your request, linked from the high-traffic home page of the Mediation Training Institute.

A Conference Bonus

At no additional cost, individual "Consultations with the Conflict Doctor" sessions may be scheduled for conference attendees who wish to sign up for personal advice. These 30-minute sessions may be included during any unused part of Dr. Dana's stay at your conference site.


Contact

E-mail dan@mediationworks.com
Telephone 913-432-2888
Toll-free 800-DR CONFLICT (372-6635)
Fax Provided on request
Postal mail 5700 West 79 Street
Prairie Village, Kansas 66208-4604
USA
Photograph Meeting planners, reporters, journalists::
Download this publicity photo