Prevention and Early Resolution of Workplace Conflict
"Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized." — Dan Dana (quoted 1988, 2008)
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Prevention and Early Resolution of Workplace Conflict "Unmanaged conflict is the largest reducible cost in organizations today, and the least recognized." — Dan Dana (quoted 1988, 2008) |
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Mediation Training Institute International (MTI) is the foremost provider of conflict management training for organizations. Our global network of Certified Trainers of Workplace Conflict Resolution is prepared to train members of your organization in the core competencies for managing workplace conflict — whether you need a single session or a system-wide implementation. Use the flexible, customizable, comprehensive MTI Training System, which includes benchmarking instruments for measuring your ROI in conflict training. Result? Stop conflict before it starts. Manage differences before they become conflicts. Prevent small conflicts from growing into costly large ones. Manage conflict strategically, rather than wait until a crisis develops. MTI is your dispute prevention specialist. 
Train managers and staff to resolve conflicts early, rather than pay attorneys and other expensive professionals to deal with them later — 80% of workplace conflicts that reach the formal dispute resolution system could have been resolved early, quickly, and inexpensively . . . if the employees directly involved had known how. Bottom line: Save money. Reduce risk. Improve decision quality. Conflict Management Training:For managers, supervisors, team leaders, and human resource professionals:
Managerial Mediation: A core leadership competency
Self Mediation: A core employee competency
What is the hidden financial cost of employee conflict in your organization? Find out with the Dana Measure of Financial Cost of Organizational Conflict — request your free copy. Use this formula for computing your return-on-investment (ROI) in conflict management training. Visit the Conflict Management Toolbox for free access to an on-line cost-of-conflict calculator, a conflict management strategy survey, and other resources for managing workplace conflict. More information:
Mediation Training Institute International
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For corporate conflict management training on-site and on-demand, call or email: