CLICK-THIS # 1: Deadline for Portland: July 5 . . . . . CLICK-THIS # 2: Certifications: Portland, Las Vegas, San Antonio, Kansas City, Tampa ... more . . . . . CLICK-THIS # 3: On-line certification, no travel

Prevention and Early Resolution of Workplace Conflict
“Unmanaged conflict is the largest reducible cost in organizations today,
and the least recognized.“ — Dan Dana (quoted 1988 ... 2013)

Established in 1985, MTI is the foremost provider of training, certification,
licensing, and consulting in workplace conflict management and mediation.

Click for more info about training without traveling

Conflict Management Training

Just because your training budget evaporated doesn't mean your training needs did . . .
Affordable HRD designed with the recession in mind — low-cost, high-value, web-based, multimedia training courses that deliver vital competencies in workplace conflict management for individuals, work teams, and organizations worldwide

On-line certification — When it doesn't make sense to fly there
Equivalent to attending an MTI Certification Course in Managing Workplace Conflict
Instructional webinars — Train 100 employees for $3/each
Extensive reproducible application aids to leverage the learning... not your grandfather's webinar!
Computer-based training on CD — With web-based testing and reporting
Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work

Certified by Mediation Training Institute International

Mediation Training Institute International (MTI) is the foremost provider of conflict management training for organizations.

Our global network of Certified Trainers of Workplace Conflict Resolution is prepared to train members of your organization in the core competencies for managing workplace conflict — whether you need a single session or a system-wide implementation. Use the flexible, customizable, comprehensive MTI Training System, which includes benchmarking instruments for measuring your ROI in conflict training.

Result? Stop conflict before it starts. Manage differences before they become conflicts. Prevent small conflicts from growing into costly large ones. Manage conflict strategically, rather than wait until a crisis develops. MTI is your dispute prevention specialist.

Click to see approvals for continuing education

Train managers and staff to resolve conflicts early, rather than pay attorneys and other expensive professionals to deal with them later — 80% of workplace conflicts that reach the formal dispute resolution system could have been resolved early, quickly, and inexpensively . . . if the employees directly involved had known how.

Bottom line: Save money. Reduce risk. Improve decision quality.

Conflict Management Training:

For managers, supervisors, team leaders, and human resource professionals:

Managerial Mediation: A core leadership competency
How to mediate conflict between employees
Helping good employees do good work together
The Manager-as-Mediator Seminar^TM | Printer-ready flyer

For all employees, including leaders:

Self Mediation: A core employee competency
How to resolve conflict with others
Getting others to work with you, not against you
The Self-as-Mediator Seminar^TM | Printer-ready flyer

What is the hidden financial cost of employee conflict in your organization? Find out with the Dana Measure of Financial Cost of Organizational Conflict — request your free copy.

Use this formula for computing your return-on-investment (ROI) in conflict management training.

Visit the Conflict Management Toolbox for free access to an on-line cost-of-conflict calculator, a conflict management strategy survey, and other resources for managing workplace conflict.

More information:

For corporate conflict management training on-site and on-demand, call or email:
Toll free: (888) 222-3271 | info@mediationworks.com

Conflict management training for agencies of the United States Government.

For conflict management training in open-enrollment programs call or email:
Toll-free: (800) 372-6635 | info@mediationworks.com

Mediation Training Institute International
The global leader in conflict management training
Kansas City | Washington DC | Global Affiliates