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    CLICK-THIS # 1: Deadline for Tampa, February 3     CLICK-THIS # 2: Certifications: Tampa, Chicago, Washington DC, Knoxville, Houston, Switzerland ... more     CLICK-THIS # 3: On-line certification, no travel     CLICK-THIS # 4: Mediation-at-Sea, 9th Annual MTI Cruise
Go to home Computer-based Training
in Managing Workplace Conflict
with Web-based Testing and Reporting


Self-paced, cost-effective learning of the core competencies
for prevention and early resolution of costly conflict at work
Click for more info about training without traveling
 
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Everything needed to complete the course is on a single CD. It contains all three learning modules, the entire video program (eleven segments demonstrating how to perform each part of Self Mediation and Managerial Mediation, quizzes, and other learning resources).

You may print a copy of the Mediation Map, the central organizing concept of all mediation methods taught in all MTI courses.

Upon completion of each module, you'll be able to print a detailed multi-color job aid (PDF) that summarizes the key points and tips to remember.

You will be provided a password to download the audio edition (listen to Introduction and Chapter 1 now, free) of Managing Differences: How to Build Better Relationships at Work and Home, by Dr. Dana, which is the sourcebook for the course. You may also purchase a traditional hard copy. This highly readable book, published in six languages worldwide, is a classic resource for anyone interested in improving relationships in the workplace as well as in the family.