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Conflict Management Training   |   Certifications   |   HRD Consulting   |   International
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Computer-based Training in
Managing Workplace Conflict
with Web-based Testing and Reporting

Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work
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Everything needed to complete the course is on a single CD. It contains all three learning modules, the entire video program (eleven segments demonstrating how to perform each part of Self Mediation and Managerial Mediation, quizzes, and other learning resources).

Upon completion of each module, you'll be able to print a detailed multi-color job aid (PDF) that summarizes the key points and tips to remember.

You may wish to purchase a copy of the sourcebook for the course, Managing Differences: How to Build Better Relationships at Work and Home, by Dr. Dana. This highly readable book, published in six languages wordwide, is a classic resource for anyone interested in improving relationship in the workplace as well as in the family.