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Computer-based Training in
Managing Workplace Conflict
with Web-based Testing and Reporting

Self-paced, cost-effective learning of the core competencies for prevention and early resolution of costly conflict at work
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Overview

MTI's computer-based course, Managing Workplace Conflict, is an instructorless self-paced skill-development program for employees, students, and other individuals who want to more effectively resolve, manage, and prevent costly* workplace conflicts.

Unlike other web- and computer-based training programs, this course prepares learners to perform the core competencies for managing conflict on the job . . . and at home. Indeed, this is the overwhelmingly best choice for computer-based workplace conflict management training. Please compare on quality and on price with other training providers.

The course is delivered as a compact disc (CD) with a single-user enrollment key, which allows on-line testing and reporting.

Applications
Employee Development
Train the workforce in the core competencies for managing workplace conflict. To demonstrate the compelling financial benefits, go to the Conflict Management Toolbox and complete the Dana Measure of Financial Cost of Organizational Conflict. Compare your results with the cost of training your employees — expect a ROI of more than 100 to 1. Review your HRD options.
College Classes
Instructors of courses in a wide range of subjects may adopt Managing Workplace Conflict just as you would a textbook. MTI provides on-line testing, and issues a report of students' scores to the instructor. Model formats for student papers and for classroom activities are provided.
Association Services
Trade and professional associations, upon examination of course content and quality, may approve Managing Workplace Conflict for continuing education credit for their members. Then, they may offer the training to their members for a discount, and receive a commission for doing so. Ask about our Affiliate Program.
Individual Learning      
Anyone with an interest in gaining skills to prevent, manage, and resolve interpersonal conflict will benefit by engaging in this training.

*  Click for complimentary access to the Dana Measure of Financial Cost of Organizational Conflict, an on-line calculator producing immediate results. Determine your return on investment in this training.